<p>
	Dear [FirstName],</p>
<p>
	I am sorry to hear about your dissatisfaction with Australian Escapes.</p>
<p>
	I would like to take this opportunity to confirm some details for you which may assist you in making the decision to renew your EscapesPlus membership.</p>
<p>
	EscapesPlus is a division of LeisureCom Travel Group, one of Australia&#39;s leading travel and accommodation providers and is&nbsp;in no way associated with Australian Escapes or Accomcorp Pty Ltd.</p>
<p>
	You may find out more about our parent company on our corporate website at <a href="http://www.leisurecom.com">www.leisurecom.com</a> and you can also view more about the benefits of your EscapesPlus membership at <a href="http://www.escapesplus.com.au">www.escapesplus.com.au</a></p>
<p>
	Due to our previous&nbsp;affiliation with Australian Escapes and the similarities in our brands, I can certainly understand any confusion you may have with relation to your membership.</p>
<p>
	I would love to have the opportunity to speak with you further about your membership and the posibilty to comphensate you for any lost membership duration and/or voucher credits.</p>
<p>
	Please feel free to contact me on 1800 222 426 and ask to speak with [Consultant].</p>
<p>
	Thank you again for your time [FirstName], and I hope to hear from you soon.</p>
