[CurrentDate]<br />
&nbsp;<br />
<table border="0" cellpadding="0">
	<tbody>
		<tr>
			<td>
				Booking Number:</td>
			<td>
			</td>
		</tr>
	</tbody>
</table>
Client Name: [Name] Guest Code: [GuestCode]<br />
&nbsp;<br />
To Whom It May Concern:<br />
&nbsp;<br />
I write to update your records regarding a Client [Name] arranged a holiday through LeisureCom Pty Ltd (under our brand - Discover Queensland) in MONTH to Travel between the dates of START and END.<br />
&nbsp;<br />
This reservation was made on the MONTH and a non refundable payment was made<br />
[FirstName] is not able to travel due to unforeseen circumstances &amp; we have cancelled her booking.<br />
<br />
The total amount paid to Discover Queensland is $AMOUNT. The final amount was paid on the same date as booking &amp; as per our terms &amp; conditions this amount is none refundable.<br />
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br />
If any further information is required please feel free to contact myself or my team here at LeisureCom &amp; we are happy to assist further.<br />
&nbsp;<br />
I would greatly appreciate your understanding regarding this matter &amp; this as confirmation that the Booking has been cancelled and above amount has been charged.<br />
&nbsp;<br />
I hope this helps to clarify the situation and in handling [FirstName]&rsquo;s Claim.<br />
<br />
Kindest Regards<br />
&nbsp;<br />
[Consultant]<br />
<strong>Reservations Consultant </strong><br />
Direct: 07 5555 1800<br />
Suite 202, Level 2, 89-91 Surf Parade, The Wave Building, Broadbeach QLD 4218<br />
PO Box 452, Broadbeach QLD 4218<br />
T: +61 7 5555 1800<br />
F: +61 7 5531 1350<br />
W: <a href="http://www.leisure.com.au">www.leisure.com.au</a>